Security quality starts with the people delivering it.
Challenger Knight's service model places importance on screening, training, supervision and customer-focused personnel. Guards need to remain vigilant while still dealing appropriately with clients, staff, visitors and the public.
Qualified, trustworthy personnel
Security staff are expected to bring the licensing, motivation, vigilance and professional conduct required for the role.
Ongoing supervision
Screening, training and supervision are part of maintaining a consistent service standard across different sites and assignments.
Customer-service minded approach
Security should support the environment being protected rather than creating unnecessary friction for legitimate staff and visitors.
Experience across different industries
Challenger Knight has worked across retail, construction, hospitality, property, events, logistics and other operating environments.